Right of withdrawal
Returns are possible within 30 days:
- Products must be in their original condition and bear the original labels and tags.
- The packaging must not be damaged and must be in its original condition.
- Items to be returned must not show signs of use.
Please note: If the returned items do not meet these conditions, we unfortunately cannot process your return. We reserve the right to refuse returns if we suspect the items have been used or damaged through no fault of our own.
Always make sure your package has a tracking and tracing code. Lost returns will not be refunded if there is no proof of posting with a tracking and tracing code. Returns by mail without a tracking and tracing code are at your own risk. As a customer, you are responsible for the costs of returning the merchandise.
As soon as we receive your return, we will notify you by email that we have received it. We will refund the purchase amount to your account within a few days after processing your return.
Order cancellation
You can only cancel your order within 5 minutes of placing it. After 5 minutes, our orders are stopped in the processing process, and unfortunately, cancellation is no longer possible after that.
To cancel your order, please contact us at info.amaliarivera@gmail.com after placing your order.
Returns are always at the sender's expense and risk; return shipping costs will not be refunded.
Wrong item or wrong size?
If you receive the wrong item or size, you will get the correct item for free!
Refund
We refund our returns within an average of 3 to 5 business days after receiving them.